A seamless process, designed around you

Every project starts with a conversation. During the in-home consultation, we take the time to understand how you use your space, what’s working, and what needs improvement. We look at layout, storage, functionality, and design preferences, exploring materials, finishes, and solutions that align with your vision. 

Rather than a one-size-fits-all approach, we tailor every recommendation to your needs, ensuring that the final result reflects both your style and your lifestyle. By the end of this step, you’ll have a clear plan and an upfront quote, giving you confidence in the journey ahead.

Once you’re happy with the plan, we refine every element to ensure a perfect fit. Precision measurements are taken to guarantee seamless installation, and material selections are finalised to align with your design preferences. 

You’ll have access to our customer portal, where you can track progress, review project details, and stay informed every step of the way. This stage is about getting everything just right, down to the last handle and hinge, so that when installation begins, every piece fits beautifully into place. A clear timeline is also mapped out, ensuring you know exactly what to expect from start to finish.

Before installation day, we take care of everything behind the scenes to ensure a smooth, hassle-free process. Orders are placed with trusted suppliers, and our team schedules trades where needed, ensuring everything is ready for a seamless transformation. 

We communicate with you throughout, providing updates and answering any last-minute questions. If your project requires any preparation on your end, such as clearing out cabinets or designating a workspace, we’ll guide you through exactly what needs to be done so installation day feels effortless.

Installation is where everything comes together. Our skilled team works with precision and care, ensuring every detail is completed to the highest standard. Whether we’re fitting custom cabinetry, replacing benchtops, or upgrading hardware, we treat your home with respect, keeping the workspace tidy and minimising disruption as much as possible. 

If any minor adjustments are needed along the way, they’re handled promptly to ensure a flawless finish. Before we leave, we complete a thorough inspection to ensure everything meets our high standards and, most importantly, your expectations.

We believe that the experience doesn’t just end when the installation is done, it’s about how we leave your space. Before we step away, we take the time to tidy up thoroughly, ensuring your kitchen or wardrobe is spotless and ready to use. 

Dust and debris are cleared, surfaces are wiped down, and any packaging or installation materials are removed. We make sure that when you step into your transformed space, the only thing left behind is a beautifully finished result.

Once installation is complete, we walk you through your new kitchen or wardrobe, ensuring every feature is exactly as planned. We take the time to answer any final questions, provide care instructions, and offer guidance on how to maintain your new space. 

Your project is backed by our 10-year workmanship guarantee, giving you peace of mind that your investment is built to last. Even after the job is done, we remain available to assist with anything you need, because great service continues long after installation day.